FAQs

Vision Visual Custom Sign Company

Have questions about our sign services? Vision Visual Custom Sign Company has the answer. Check out these FAQs and call or text us today for more information!

  • Do you do LED retrofitting?

    We provide LED retrofitting services to modernize and upgrade your existing signage. Our process includes inspecting current structures and recommending the most cost-effective and durable LED solutions. We offer a range of systems designed to reduce operating costs, streamline maintenance, and minimize the need for future service or repairs.

  • Do you do mid and high-rise installation and services?

    Our team is fully equipped to manage mid- and high-rise sign installations and related services. When signs are beyond the reach of our service trucks, we utilize rappelling and swing stage techniques to safely handle removal, surface restoration, installation, and maintenance of elevated signage.

  • Do you do in-house design?

    Our company handles the entire process in-house, from initial design concepts to fabrication and final installation. Our design staff is well versed in sign design to help you create a sign that maximizes visibility. Selection of materials, colors and illumination technologies is critical to promoting your business - let our experts craft the optimal sign design.

  • Do you do illuminated signs?

    Yes, we specialize in creating illuminated signs for our clients. We are a UL electrical sign manufacturer and fabrication facility. We specialize in design and production of illuminated channel letters, monument signs and pole signs.

  • What is the process for getting a business sign?

    All signs we produce follow a consistent process and workflow. The steps include Consultation, Survey, Design, Budgeting/Quoting, Project Approval, Permitting, Fabrication, and Installation. For non-illuminated signs, this process can be completed within a relatively short time frame, typically 3 to 5 weeks. If you choose an LED-illuminated sign, or if one is required by your landlord per your lease’s sign criteria, the process generally takes longer—around 6 to 8 weeks—due to extended fabrication times. These are general planning timelines for new signage solutions. To help streamline the process and avoid unexpected costs, it’s helpful to be prepared with a solid business branding guide, Pantone color specifications for your brand colors, vector files for your logo, and a clear understanding of any signage requirements from your landlord or restrictions set by city governance at your business location. We’re happy to assist with these details during the Consultation phase to help ensure your project is delivered On Time, On Spec, and On Budget.

  • How do I get a sign removed?

    When a sign needs to be removed due to a business relocation, the first step is understanding the property owner's expectations for the condition of the storefront once the sign is taken down. These requirements are typically outlined in lease agreements or discussed directly with the property owner. Some signs, like tenant panels, are simple to remove or replace, while others are mounted with fasteners and connected to power, requiring facade patching, electrical disconnection, and repainting. In certain cases, the removal work may need to be performed outside of business hours to avoid interfering with foot traffic or equipment access. We offer a full range of removal services to meet any property owner's requirements and can coordinate with facility or property managers to ensure compliance, helping protect your lease deposit. Removals can usually be scheduled within a week and are often completed in just one day. 

  • Can my existing sign be repaired?

    Nearly any sign can be restored or refurbished to function properly. Lighting and electrical systems can be upgraded to modern, energy-efficient LED technology, and any failed components can be replaced to return the sign to a safe, working condition. Signs with cracked or weathered faces can be renewed with updated panels and graphics, while broken neon signs can be repaired with custom-fabricated neon replacements. In some cases, a simple paint refresh can significantly improve the sign’s appearance. If a sign cannot be safely restored, we offer new signage solutions designed to elevate and modernize your business's brand image. 

  • How do I prepare and plan for a sign for my business?

    A strong starting point for any sign project is having a clear branding strategy and understanding how signage fits into your overall marketing plan. Your business sign plays a vital role in visibility—an effective, well-designed sign can attract customers and drive foot traffic, while a poorly planned sign can hurt your brand image. Creating your logo in vector file formats such as .ai, .pdf, or .eps is essential, as is selecting brand colors using the Pantone color system. Establishing a clear communication hierarchy for your messaging also ensures your signage aligns with your broader brand goals. During our initial Consultation, we help you prepare for a successful signage project by offering expert guidance to maximize the value of your investment. Our goal is to deliver the best visibility for your business—regardless of budget—by recommending the right sign type, strong design, and strategic planning.

  • What do signs cost?

    Custom sign budgets can vary significantly depending on factors such as the type of sign, the availability of existing fixtures, or the need for entirely new fabrication. We can help determine the right solution by discussing key details about your business location, branding, and marketing goals. Call 720-328-6435 to speak with a sign designer and discover how we can enhance your business visibility.

  • Do I need a sign permit? 

    Outdoor signs typically require a permit, and each city or county has its own signage codes and regulations based on property zoning. In some metropolitan areas, design review boards or committees may also influence sign design to ensure compliance with local aesthetic and operational standards. As experienced sign contractors serving cities across Colorado, we guide clients through the process of meeting code requirements for sign design, style, and structural engineering. Our Project Managers handle all documentation and coordinate with property owners, city planning departments, and building officials to secure the necessary permits for your signage. During installation, inspections may be required by city building departments, including a final inspection to confirm compliance before closing the permit. Our design and permitting service packages cover all aspects of this process to ensure full support from start to finish.

  • Can I obtain a sign permit for myself?  

    Business owners can apply for sign permits on their own, provided they have the necessary information to assemble the required documentation. However, once the permit is submitted, most cities require a licensed sign contractor to officially "pull" the permit under their license for both installation and final inspections.

  • What color is best for a sign? 

    While certain color combinations maximize visibility for the human eye, our approach begins with your brand preferences. We then incorporate contrasting colors, material finishes, design details, and shapes to enhance visual appeal and create lasting impressions. Our consultations start by reviewing your business logo, communication priorities, and brand colors, while also evaluating how they fit within your storefront’s environment. From the customer’s perspective, we develop signage solutions and designs that ensure your business location stands out clearly. The best color is one that truly represents your brand—our design elements bring it to life and boost its visibility!

  • How long does a sign last? 

    The materials we use to fabricate commercial signs are top-quality and built to endure for many years. Our LED technology is energy-efficient and designed to last up to 50,000 hours. Graphic films feature UV protection to resist fading and weather damage. At Vision Visual, we apply the PPG Mathews paint system for priming, coating, and safeguarding your sign. With proper maintenance, signs can last anywhere from 10 to 20 years.

  • Can a sign be relocated?

    In most cases, if a sign is in good working condition, it can be relocated or repurposed from one storefront to another. However, the sign must comply with the city’s sign code for the new location—this may be possible, but the sign’s size, style, and design will need to meet all local and property owner requirements. Depending on its condition, many business owners choose to take the opportunity to enhance the sign by restoring any systems or finishes that require attention to improve its appearance during the move. If a sign is deemed unsafe to relocate, our team will recommend the appropriate steps to restore it or create a new signage solution suited for the new business location.

  • What type of sign is the most common?

    Illuminated channel letters are by far the most common type of business sign. They come in various styles—either front-lit faces or rear halo-lit letter shapes. These letters can be mounted on walls using two main methods: flush-mounted directly to the wall with electrical components installed remotely inside the building near the sign, or mounted on a raceway or wireway attached to the exterior wall that houses and conceals the electrical components. The right combination of faces, translucent films, LED modules, and paint finishes is essential to ensure your business sign creates the perfect impression. 

  • Receiving and equipment for national rebranding programs?

    We provide a wide range of services for national rebranding projects across Colorado. Our receiving hours are from 8:00 am to 4:00 pm, though special arrangements can be made if needed. Each shipment undergoes a quality inspection upon arrival, and we offer short-term storage for sign packages. Truck unloading is performed using a forklift, but lift gates are also accommodated. Transportation is handled via trailer or the bed of a crane truck. Our fleet includes a 72-foot crane with a two-person platform and two Altec articulating bucket trucks with 42-foot reach. Our UL-certified electrical sign facility allows us to support any fabrication modifications or improvements required. We use the LVS low-VOC PPG Mathews paint system to finish components according to your client’s specifications. For high-rise or mid-rise projects, we offer swing stage and rappelling services to access sign locations safely. 

  • National sign program services?

    We provide project management, site surveys, technical surveys, permit procurement and processing, and inspection services across Colorado for national sign programs. Additionally, we supply engineering documents that cover most project scopes, and if specialized engineering is needed, those services are also available. 

  • Sign the service process?

    Our service program starts by scheduling a technical sign inspection promptly. Our service trucks are equipped with the most common replacement parts to quickly address malfunctioning sign components and restore operation. If specialized parts or supplies are required, we’ll inform you of the details and return with the necessary components to get your sign fully functioning again.